🔥 3 hours ago
Customer Service Manager leading PLANEPASS customer service for Vector Airport Systems’ airport accounts-receivable SaaS solution. Overseeing support operations, escalations, coaching, and process improvement.
🔥 8 hours ago
Customer Support Team Lead managing North American support operations for Dot Compliance’s cloud quality and compliance software. Coaching engineers, resolving escalations, and driving SLA and KPI performance.
🇨🇦 Canada – Remote
💰 $17.5M Series B on 2024-04
⏰ Full Time
🟠 Senior
💝 Customer Support
👻 Ghost score 12%
🔥 9 hours ago
Customer Success Manager onboarding and growing ParentSquare Pay accounts for school districts. Driving payment activation, training, retention, and expansion.
🤠 Texas – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
👻 Ghost score 11%
🔥 9 hours ago
Customer Success Manager owning onboarding, renewals, and expansion for ArborXR, a device management platform for enterprise VR, AR, and MR programs.
🇺🇸 United States – Remote
💰 $1.2M Venture Round - ArborXR on 2025-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 12%
🔥 10 hours ago
Customer Success Manager overseeing team performance, hiring, training, payroll, and improvement plans. Supporting TheGuarantors’ AI-driven underwriting and lease-risk mitigation for multifamily housing.
🇺🇸 United States – Remote
💵 $247.3k / year
💰 $50M Series C on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🗣️🇨🇳 Chinese Required
🔥 12 hours ago
Customer Success Manager driving adoption, retention, and growth for Henry Schein One’s dental practice management software. Advising dental practices and executive stakeholders on measurable business outcomes.
🇺🇸 United States – Remote
💵 $65k - $80k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 12 hours ago
Customer Success Consultant managing client partnerships for Castlight’s digital healthcare navigation and Vera’s advanced primary care solutions. Driving engagement, care outcomes, benefits optimization, and renewals.
☕ Washington – Remote
💵 $81.5k - $122.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 0%
🔥 13 hours ago
Customer Success Consultant guiding employer clients in Castlight’s digital healthcare navigation solutions. Driving adoption, care outcomes, benefits optimization, and long-term partnerships.
☕ Washington – Remote
💵 $81.5k - $122.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 0%
🔥 13 hours ago
Customer Success Manager guiding library customers through SirsiDynix’s CloudSource implementation and adoption. Driving satisfaction, usage, troubleshooting, and cross-functional customer outcomes remotely.
🌐 United States, Canada – Remote
⛷️ Utah – Remote
💵 $75k - $85k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 14 hours ago
Customer Success Manager driving adoption, risk remediation, and ROI for RelativityOne subscription accounts. Using Gainsight, AI tools, and scaled programs to deliver customer value in Australia.
🇦🇺 Australia – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
👻 Ghost score 10%
🔥 14 hours ago
Customer Success Manager helping Owner.com’s restaurant software customers adopt its AI-native platform. Reducing churn, improving ROI, and uncovering expansion opportunities across Mexico.
🇲🇽 Mexico – Remote
💵 $35k - $40k / year
💰 $120M Series C - Owner on 2025-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
👻 Ghost score 3%
🔥 14 hours ago
Customer Success Manager managing at-risk restaurant accounts for Owner.com’s AI-native business platform. Driving adoption, retention, ROI, and expansion across Costa Rica-based customers.
🇨🇷 Costa Rica – Remote
💵 $35k - $40k / year
💰 $120M Series C - Owner on 2025-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
👻 Ghost score 3%
🔥 14 hours ago
Customer Success Manager managing at-risk restaurant accounts for Owner, an AI-native platform for websites, ordering, CRM, and POS. Driving adoption, retention, ROI, and expansion opportunities among Colombian customers.
🇨🇴 Colombia – Remote
💵 $35k - $40k / year
💰 $120M Series C - Owner on 2025-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
👻 Ghost score 3%
🔥 15 hours ago
Customer Success Manager retaining real estate-investing clients for a lead-generation and digital marketing company. Coaching Customer Success Managers while reducing churn and expanding accounts.
🇺🇸 United States – Remote
💵 $8k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 0%
🔥 15 hours ago
Customer Support Team Lead managing North America support for Dot Compliance’s Salesforce-based life sciences SaaS. Coaching engineers, handling escalations, and driving SLA and KPI performance.
🇺🇸 United States – Remote
💰 $17.5M Series B on 2024-04
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 12%
🔥 15 hours ago
Customer Support Team Lead managing North America SaaS support for Dot Compliance’s cloud quality and compliance platform. Coaching engineers, resolving escalations, and driving SLAs, CSAT, and support operations.
🌲 North Carolina – Remote
💰 $17.5M Series B on 2024-04
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 12%
🔥 15 hours ago
Customer Support Team Lead managing North American customer support for Dot Compliance’s Salesforce-based life-science compliance software. Coaching engineers, resolving escalations, and driving SLAs, CSAT, and operational excellence.
🇺🇸 United States – Remote
💰 $17.5M Series B on 2024-04
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 12%
🔥 15 hours ago
Customer Success Manager guiding Sygnia’s cybersecurity clients through incident readiness, engagement, and renewals. Building trusted relationships and maximizing retainer-based service value across North and Latin America.
🇲🇽 Mexico – Remote
💰 Venture Round on 2015-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 12%
🗣️🇪🇸 Spanish Required
🔥 15 hours ago
Customer Success Manager retaining and expanding Brazilian enterprise accounts for Panaya’s smart testing platform. Guiding onboarding, adoption, renewals, and technical customer success.
🗣️🇧🇷🇵🇹 Portuguese Required
🔥 15 hours ago
Customer Success Manager retaining and growing Brazilian enterprise software accounts for Panaya’s Smart Testing platform. Driving renewals, adoption, expansion, and customer value.
🗣️🇧🇷🇵🇹 Portuguese Required
+1,006 More Customer Support Manager Jobs Available!


The average salary for remote customer support managers is $94,541 per year. This is based on data from 143 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support Manager (1-2 yrs) | 30 | $77,067 |
🟡 Mid-level Customer Support Manager (2-4 yrs) | 88 | $95,669 |
🟠 Senior Customer Support Manager (5-9 yrs) | 25 | $111,538 |
We analyzed 117 job listings in the last year and found it takes about 30 days for employers to close a job opening.
We reviewed 143 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and interpersonal skills, problem-solving abilities, and experience with customer relationship management (CRM) software. Time management, empathy, and adaptability are also crucial in a remote environment.
Typically, you need a degree in business, communications, or a related field, along with relevant experience in customer support or management. Certifications in customer service or leadership can enhance your qualifications.
Responsibilities include leading and training support teams, managing customer inquiries and issues, implementing customer service strategies, analyzing feedback for improvements, and ensuring team performance aligns with company goals.
Benefits include flexible scheduling, the possibility of a better work-life balance, reduced commuting, and the opportunity to work with diverse clients and teams globally. Remote roles also often provide a comfortable work environment.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.