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🕒 2 days ago
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Customer Marketing Manager developing customer engagement programs for Palm Bay International, an importer of wines and spirits. Creating sales materials, activations, and insights for strategic on- and off-premise accounts.
🔥 4 hours ago
Customer Success Manager supporting mid-size organizations using First Advantage’s employment background screening solutions. Managing client relationships, account growth, business reviews, renewals, and product expansion.
🔥 4 hours ago
Senior Customer Success Manager driving retention, ROI, and expansion for ABC Fitness, a software provider serving fitness businesses. Managing strategic accounts, executive relationships, QBRs, renewals, and customer health across a remote U.S. portfolio.
🔥 4 hours ago
Client Success Manager helping German allied-health clients implement VALD human-measurement technology. Supporting onboarding, education, relationships, and ongoing client success remotely.
🔥 5 hours ago
Senior Customer Success Manager helping RemotePass, a remote-work management platform, onboard, retain, and grow North American customers. Partnering with customers and internal teams to maximize platform value and drive expansion.
🌐 Canada, United States – Remote
💰 $5.5M Series A - RemotePass on 2024-03
⏰ Full Time
🟠 Senior
🏆 Customer Success
🔥 19 hours ago
Customer Success Specialist retaining and growing customers for a UK business, remotely from South Africa. Onboarding clients, monitoring account health, resolving issues, and identifying renewal and expansion opportunities.
Job not on LinkedIn
🔥 21 hours ago
Job not on LinkedIn
Customer Experience Manager driving Federal customer adoption, value realization, and renewals for Cisco Splunk’s security and observability platform. Leading strategic customer plans, executive engagements, and AI-enabled optimization across U.S. accounts.
⚔️ Virginia – Remote
💵 $173.7k - $223.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 Yesterday
Client Engagement Manager coordinating pharmaceutical commercialization projects for EVERSANA, a life sciences services company. Managing requirements, cross-functional teams, schedules, risks, and Salesforce documentation.
🔔 Pennsylvania – Remote
💵 $86.5k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
🕒 2 days ago
Customer Success Team Lead guiding retention, expansion, and operations for OpenClinica’s clinical-trial technology. Coaching eClinical teams and supporting UK/NHS customers from the U.S.
🇺🇸 United States – Remote
💵 $140k - $160k / year
💰 Private equity on 2023-03
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
🕒 2 days ago
Customer Success Manager owning technical post-sales outcomes for JumpCloud, an AI-powered unified IT management platform. Driving onboarding, adoption, retention, escalations, and expansion for enterprise customers.
🕒 2 days ago
Customer Success Manager owning onboarding, adoption, retention, and growth for VibeIQ’s enterprise retail clients. Supporting product-lifecycle collaboration software through implementation, training, escalations, and renewals.
🇺🇸 United States – Remote
💰 $6.3M Venture Round - Vibe IQ on 2024-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🕒 2 days ago
Customer Success Engineer implementing Edia’s AI-powered K-12 data platform. Leading SIS integrations, data pipelines, and district launches across complex school IT environments.
🇺🇸 United States – Remote
💵 $100k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🕒 2 days ago
Customer Success Executive driving Splunk adoption, renewals, and value realization for U.S. Federal customers. Leading strategic customer plans, executive engagements, and AI-enabled outcomes across complex accounts.
⚔️ Virginia – Remote
💵 $173.7k - $223.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 2 days ago
Customer Support Manager improving retention for MyEdSpace, an education technology platform connecting students with teachers. Onboarding users, resolving inquiries, supporting upsells, and relaying feedback to product teams.
🕒 2 days ago
Senior Customer Journey Manager owning end-to-end experiences at Holafly, a global eSIM connectivity company. Using VOC, data, AI, and Lean automation to improve loyalty and operational performance.
🌐 Ireland, United Kingdom, +1 more countries – Remote
💰 $112.9k Seed Round - Holafly on 2019-06
⏰ Full Time
🟠 Senior
👔 Manager
🕒 2 days ago
Customer Success Associate supporting onboarding, adoption, and training for Steer Health’s AI healthcare engagement platform. Coordinating customer feedback, health metrics, and cross-functional improvements in a fast-growing startup.
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Customer Success Manager helping businesses maximize Cira Apps’ Office 365 productivity software. Leading onboarding, customer reviews, adoption, and advocacy for SaaS clients.
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Customer Success Manager guiding Canadian businesses using Cira Apps’ Office 365 productivity SaaS. Driving onboarding, adoption, business reviews, and customer advocacy.
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Customer Success Manager guiding Canadian businesses using Cira Apps’ Office 365 productivity SaaS. Driving onboarding, adoption, business reviews, and customer advocacy.
+1,384 More Customer Experience Manager Jobs Available!
The average salary for remote customer experience managers is $101,713 per year. This is based on data from 128 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Experience Manager (1-2 yrs) | 13 | $67,833 |
🟡 Mid-level Customer Experience Manager (2-4 yrs) | 89 | $94,813 |
🟠 Senior Customer Experience Manager (5-9 yrs) | 26 | $142,275 |
We analyzed 105 job listings in the last year and found it takes about 32 days for employers to close a job opening.
We reviewed 128 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and interpersonal skills, a customer-centric mindset, analytical skills to interpret customer feedback, and proficiency in CRM software. Problem-solving and project management skills are also important for enhancing customer experience.
Typically, a degree in business, marketing, or a related field is preferred. Experience in customer service or support roles is valuable, and certifications in customer experience management can enhance your qualifications.
Responsibilities include analyzing customer feedback, designing and implementing strategies to improve customer satisfaction, collaborating with teams to address customer needs, and developing customer loyalty programs. You'll also track key metrics to measure success.
Benefits include a flexible work schedule, the ability to work from various locations, reduced commuting stress, and improved work-life balance. Remote roles also allow for diverse team interactions and the opportunity to influence positive customer experiences globally.
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