Selected: ✨ Help Desk Analyst.
Selected: 🆕 Date Added.
🔥 7 hours ago
1001 - 5000
Senior Help Desk Analyst providing application support for Alberta Education and Advanced Education online systems. Troubleshooting public users’ issues, managing tickets, testing fixes, and coordinating resolutions.
🔥 9 hours ago
Service Desk Agent providing Level-1 technical support for Robot.com’s autonomous robotics fleet. Troubleshooting incidents, connectivity, software, and operational issues for automated last-mile delivery.
🔥 10 hours ago
IT Support Specialist resolving escalated customer technology issues for IronOrbit’s remote managed services team. Troubleshooting Microsoft, networking, virtual desktop, access, and infrastructure environments.
🏄 California – Remote
💵 $23 - $30 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 21%
🔥 10 hours ago
Remote Service Desk Agent providing Tier 1 technical support for the U.S. Department of Transportation. Resolving Windows and Office issues through phone, email, and service requests for SAIC.
🏛️ District of Columbia, Washington – Remote
💰 $500M Post-IPO Debt - SAIC on 2025-09
⏰ Full Time
🟢 Junior
✨ Agent
🚫👨🎓 No degree required
👻 Ghost score 10%
🔥 12 hours ago
IT Help Desk Specialist managing Salesforce accounts, cloud phones, texting, and support tickets for a health and wellness sales company. Remote, independent contractor role serving 150+ users.
🇭🇳 Honduras – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 25%
🔥 16 hours ago
Remote IT Help Desk Specialist supporting IRS Criminal Investigation staff and customers for Terrestris. Troubleshooting hardware, software, accounts, tickets, and remote support requests.
🔥 16 hours ago
Remote IT Help Desk Specialist supporting IRS Criminal Investigation staff and customers for Terrestris. Troubleshooting hardware, software, accounts, tickets, and deployments from home.
🇺🇸 United States – Remote
💵 $20 / hour
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 11%
🔥 17 hours ago
Remote IT Help Desk Specialist supporting IRS Criminal Investigation staff and customers for Terrestris. Troubleshooting hardware, software, accounts, and ServiceNow tickets from home.
🌲 North Carolina – Remote
💵 $18 / hour
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 11%
🔥 17 hours ago
Remote IT Help Desk Specialist supporting IRS Criminal Investigation staff and customers for Terrestris. Troubleshooting hardware, software, accounts, tickets, and remote support requests.
🐎 Kentucky – Remote
💵 $20 / hour
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 11%
🕒 Yesterday
Service Desk Engineer providing technical support for Robot.com’s autonomous delivery fleet in Colombia. Troubleshooting Linux, connectivity, video, and robotics incidents remotely.
Linux
Python
🕒 Yesterday
Technical Support Specialist troubleshooting Jenzabar higher-education software for institutional customers. Resolving web, SQL, and system issues while coordinating with Product, Cloud Ops, and Engineering.
🇺🇸 United States – Remote
💵 $47k - $56k / year
💰 $60M Private Equity Round on 2000-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Technical Support Specialist resolving VoIP, SIP trunking, and call-quality issues for Broadvoice’s AI-powered contact center platform. Providing customer support through phone, chat, and email.
🇨🇴 Colombia – Remote
💰 Private Equity Round on 2020-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 10%
🕒 Yesterday
IT Support Engineer maintaining endpoints, identity, SaaS platforms, and automation for cybersecurity provider Blackpoint Cyber. Supporting a distributed 230-person workforce across New Zealand.
🇳🇿 New Zealand – Remote
💵 NZ$106k - NZ$138k / year
💰 $190M Series C on 2023-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 4%
AWS
Azure
Jamf
MacOS
Python
RPA
Shell Scripting
🕒 Yesterday
Service Desk Agent providing remote technical support for Cayuse Civil Services. Troubleshooting devices, telephony, applications, and ServiceNow service-management workflows.
🇺🇸 United States – Remote
💵 $15 - $16 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Agent
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 Yesterday
After-hours Service Desk Technician II supporting Ntiva’s managed IT services clients. Resolving tickets, troubleshooting infrastructure, and escalating security and system issues overnight.
🌽 Illinois, Kansas, +2 more states – Remote
💵 $42k - $70k / year
💰 Private equity on 2016-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Technician
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 Yesterday
DYOPATH service desk analyst providing remote first-level IT support to U.S. users. Resolving device, software, and basic network issues through phone, email, chat, and ticketing systems.
🇺🇸 United States – Remote
💵 $20 / hour
⏰ Full Time
🟢 Junior
🧐 Analyst
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Technical Support Specialist supporting INNERGY’s cloud ERP and CAD/CAM software for woodworking manufacturers. Troubleshooting integrations, improving documentation, and training AI to automate client support.
🤠 Texas – Remote
💰 $44M Private Equity Round - Innergy on 2024-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🗣️🇫🇷 French Required
🕒 Yesterday
Helpdesk Technician I providing frontline technical support for Taxwell’s digital tax filing platform. Diagnosing issues, managing tickets, and collaborating with systems administrators.
🕒 Yesterday
Fraud Management Administrator supporting Kyivstar.Tech, a Ukrainian IT company serving telecommunications operations. Administering, monitoring, automating, and improving Fraud Management systems.
🗣️🇺🇦 Ukrainian Required
Linux
Oracle
🕒 2 days ago
IT Support Engineer delivering L1/L2 Microsoft workplace support for an Australian workforce solutions organisation. Troubleshooting endpoints, Microsoft 365, identity, networks, and workplace technology remotely.
Azure
DNS
TCP/IP
+266 More Help Desk Analyst Jobs Available!
The average salary for remote help desk analysts is $63,243 per year. This is based on data from 25 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Help Desk Analyst (1-2 yrs) | 9 | $68,063 |
🟡 Mid-level Help Desk Analyst (2-4 yrs) | 13 | $74,500 |
🟠 Senior Help Desk Analyst (5-9 yrs) | 3 | $0 |
We analyzed 22 job listings in the last year and found it takes about 40 days for employers to close a job opening.
We reviewed 25 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and familiarity with IT systems and troubleshooting. Proficiency in remote desktop applications and ticketing systems is also essential, along with patience and a customer-focused approach.
Typically, you need a degree in information technology or a related field, along with relevant certifications like CompTIA A+ or ITIL. Experience in customer service or technical support can also be valuable.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, managing support tickets, and maintaining documentation. You'll also need to communicate effectively with users to guide them through resolving their issues.
Benefits include flexible working hours, reduced commuting time and costs, a better work-life balance, and opportunities to work with diverse clients. Remote work also allows for career growth in various IT fields without geographical limitations.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs minutes after they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.