Is on LinkedIn?
Job not on LinkedIn
🔥 21 hours ago
Job not on LinkedIn
Service Desk Technician II resolving escalated IT tickets and supporting Windows, Microsoft 365, networking, VPN, and remote access. CompassMSP delivers managed technology solutions to small and mid-sized businesses.
🕒 Yesterday
IT Support Specialist providing tier 1–2 endpoint, identity, and helpdesk support for 8am’s financial technology platform. Managing Czech and EMEA device operations, access, onboarding, and remote connectivity.
🇨🇿 Czechia – Remote
💵 Kč957k - Kč1.1M / month
💰 Private equity on 2024-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🕒 Yesterday
Service Desk Analyst providing tier-one IT support for Netrix Global’s managed-services clients. Troubleshooting applications, networks, accounts, and infrastructure while managing incidents across a 24/7 service desk.
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Service Desk Engineer providing remote technical support for Anovia, a telecommunications-focused technology outsourcing provider. Troubleshooting enterprise devices, applications, networks, and collaboration tools while managing ITIL incidents to resolution.
Azure
ServiceNow
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Desktop Support Technician providing Level 1 IT support for Futuro Health, a nonprofit expanding the allied healthcare workforce. Troubleshooting devices, Microsoft 365, accounts, endpoints, and security issues remotely.
Cyber Security
ITSM
Spring
🕒 2 days ago
Leidos remote IT Service Desk Technician providing Tier 1 support for government and commercial technology services. Troubleshooting hardware/software, managing tickets, and assisting users across a 24x7x365 shared service desk.
🇺🇸 United States – Remote
💵 $31.9k - $57.6k / year
⏰ Full Time
🟢 Junior
✨ IT Technician
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 2 days ago
Service Desk Engineer providing Level 1/2 IT and cybersecurity support for Virtuelle Group customers. Investigating incidents, resolving requests, and escalating critical threats across remote operations.
Cyber Security
🕒 2 days ago
Elavon technical support representative resolving telecommunications, hardware, and application issues for U.S. Bank’s payment-processing customers. Supporting users, vendors, and internal technology teams remotely across the United States.
🎸 Tennessee – Remote
💵 $20 / hour
💰 $55M Post IPO debt on 2023-10
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
🕒 2 days ago
Service Desk Agent supporting Unisys, a global technology solutions company, with hardware, software, application, network, and user issues. Escalating complex incidents and supporting L1 service desk agents.
🔔 Pennsylvania – Remote
💰 Post-IPO Debt on 2020-10
⏰ Full Time
🟢 Junior
✨ Agent
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 3 days ago
Technical Support Specialist providing global field and phone troubleshooting for customers. Documenting cases, resolving escalations, and supporting 24/7 service operations.
🕒 3 days ago
SAIC service desk agent supporting U.S. Department of Transportation users. Providing Tier 1 technical assistance, incident creation, request fulfillment, and Windows/Office support.
🐎 Kentucky – Remote
🔥 Funding within the last year
💰 $500M Post-IPO Debt - SAIC on 2025-09
⏰ Full Time
🟢 Junior
✨ Agent
🚫👨🎓 No degree required
🕒 3 days ago
Analista de Suporte apoiando plataformas White Label de mobilidade e entregas da Gaudium. Configurando sistemas, resolvendo dúvidas e colaborando para melhorar a experiência dos clientes.
🗣️🇧🇷🇵🇹 Portuguese Required
Job not on LinkedIn
🕒 3 days ago
Job not on LinkedIn
QI Geophysicist supporting customers with GeoSoftware’s subsurface and reservoir-characterization software. Delivering technical support, training, professional services, and sales enablement across the Middle East.
Linux
🕒 3 days ago
Technical Support Specialist troubleshooting MatrixCare’s cloud healthcare software and data issues. Using SQL, testing, and production support to resolve customer cases and billing glitches.
🇺🇸 United States – Remote
💵 $62k - $94k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🦅 H1B Visa Sponsor
🕒 3 days ago
Service Desk Level 1 Analyst providing remote first-level IT support for U.S. users at DYOPATH. Resolving device, software, and basic network issues through phone, email, and chat.
🕒 3 days ago
Service Desk Agent resolving technical issues for FAA users through SAIC’s remote IT service management team. Supporting applications, devices, networks, and ServiceNow ticket workflows.
🎸 Tennessee – Remote
🔥 Funding within the last year
💰 $500M Post-IPO Debt - SAIC on 2025-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Agent
🕒 3 days ago
Service Desk Technician II resolving SouthState Bank end-user technology issues across hardware, software, networking, and banking systems. Supporting remote troubleshooting, onsite visits, deployments, and Service Desk improvements.
🏈 Alabama, Colorado, +5 more states – Remote
💵 $49.9k - $79.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Technician
🕒 3 days ago
Technical Support Representative for U.S. Bank subsidiary Elavon, resolving telecommunications, hardware, and business application issues. Supporting payment technology customers through troubleshooting and user follow-up.
🕒 3 days ago
IT service desk technician supporting Trulieve’s nationwide cannabis operations. Resolving employee technology issues, managing tickets and accounts, and troubleshooting applications and networks.
🕒 3 days ago
Technical Support Specialist resolving complex e-commerce data issues for Productsup’s B2B SaaS platform. Supporting US customers through ticket investigation, escalations, documentation, and cross-functional collaboration.
🇺🇸 United States – Remote
💰 $70M Series B - Productsup on 2022-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
+277 More Help Desk Analyst Jobs Available!
The average salary for remote help desk analysts is $63,452 per year. This is based on data from 26 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Help Desk Analyst (1-2 yrs) | 10 | $68,125 |
🟡 Mid-level Help Desk Analyst (2-4 yrs) | 13 | $74,500 |
🟠 Senior Help Desk Analyst (5-9 yrs) | 3 | $0 |
We analyzed 21 job listings in the last year and found it takes about 17 days for employers to close a job opening.
We reviewed 26 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and familiarity with IT systems and troubleshooting. Proficiency in remote desktop applications and ticketing systems is also essential, along with patience and a customer-focused approach.
Typically, you need a degree in information technology or a related field, along with relevant certifications like CompTIA A+ or ITIL. Experience in customer service or technical support can also be valuable.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, managing support tickets, and maintaining documentation. You'll also need to communicate effectively with users to guide them through resolving their issues.
Benefits include flexible working hours, reduced commuting time and costs, a better work-life balance, and opportunities to work with diverse clients. Remote work also allows for career growth in various IT fields without geographical limitations.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
