Selected: ✨ Help Desk Analyst.
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Selected: 🆕 Date Added.
🕒 Yesterday
IAM Help Desk Analyst resolving escalated tickets and maintaining knowledge systems for GovCIO's VA identity and access management program. Fully remote within the United States.
🇺🇸 United States – Remote
💵 $54k - $70k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
👻 Ghost score 0%
🕒 Yesterday
Senior IAM help desk analyst resolving escalated tickets and managing knowledge for GovCIO's Veterans Affairs ICAM program. Fully remote U.S. role.
🕒 Yesterday
Remote Senior Service Desk Engineer providing Microsoft cloud, endpoint, security, and AI-assisted support. Serving RFA's global managed IT client base in a fast-paced MSP environment.
🕒 Yesterday
Intermediate Help Desk Specialist providing first-tier technology support for Insperity’s scalable HR solutions. Managing tickets, escalations, customer assistance, and help desk service improvements.
🤠 Texas – Remote
💵 $48k - $54.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Tier 1 remote support engineer troubleshooting Fujifilm Synapse healthcare imaging systems. Handling customer calls, cases, alarms, and third-party technical issues.
🕒 Yesterday
Remote IT Support Specialist troubleshooting Windows PCs, hardware, Microsoft Office, and user issues. Supporting OutForce’s outsourced client teams during US working hours.
🇵🇭 Philippines – Remote
💵 ₱55k / month
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 8%
🕒 Yesterday
ServiceDesk Engineer improving CRM/Jira ticket flows, SLAs, and support automation. Building internal tools for Tabby, a global fintech platform serving flexible payments.
🇪🇸 Spain – Remote
💰 $58M Series C on 2023-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷🏻♀️ Engineer
🚫👨🎓 No degree required
👻 Ghost score 11%
🕒 Yesterday
Tier 1 Help Desk Support Specialist resolving healthcare providers’ hardware, software, and EHR issues remotely. UnityBPO supports frontline healthcare workers through technology.
🌵 Arizona, Colorado, +4 more states – Remote
💵 $13 - $16 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 0%
🕒 2 days ago
Technical Support Analyst resolving complex issues across Trimble Transportation’s TMS and enterprise platforms. Partnering with engineering and product teams to improve global supply-chain software.
🏈 Ohio – Remote
💵 $55k - $75.6k / year
💰 Post-IPO Debt on 2022-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
🕒 2 days ago
Help Desk Support Specialist providing remote troubleshooting for Invicta Software users and clients. Resolving device, software, network, account, and access issues.
🇺🇸 United States – Remote
💵 $56.5k - $74.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 16%
🕒 2 days ago
Technical Support Specialist supporting Linux infrastructure, monitoring, and incident response for COLIBRIX ONE’s AI-powered fintech payment solutions. Automating support workflows across eligible locations in Georgia, Kazakhstan, Armenia, and Poland.
🌐 Georgia (the country), Kazakhstan, +2 more countries – Remote
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🗣️🇷🇺 Russian Required
🕒 2 days ago
Remote Level 2–3 IT Support Specialist for QuickTeam, a virtual staffing company serving business clients. Providing overnight troubleshooting, ticket management, alerts, maintenance, and documentation.
🕒 2 days ago
Remote IT Desktop Support Specialist supporting attorneys and staff at a legal services company. Managing devices, Microsoft systems, accounts, and legal technology.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 16%
🕒 2 days ago
L3 Support Analyst resolving complex production issues for CI&T, a technology transformation company helping enterprises deploy AI and modernize applications. Escalating incidents, debugging systems, and building support automation.
🇧🇷 Brazil – Remote
💰 $5.5M Venture Round on 2014-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 2 days ago
Technical Support Specialist supporting Productsup’s e-commerce data platform and US East Coast customers. Troubleshooting data feeds, resolving escalations, and documenting scalable support solutions.
🇺🇸 United States – Remote
💵 $38k - $60k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
IT help desk technician providing first- and second-level support for Acronis’s integrated cyber protection platform. Troubleshooting systems, managing assets, and supporting IT projects remotely in Spain or Italy.
🌐 Spain, Italy – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 2 days ago
Service Desk Engineer providing remote Tier 1 support across Microsoft, Windows, macOS, and networking environments. Resolving client incidents for NexusTek’s managed service customers.
🇺🇸 United States – Remote
💵 $25 - $28 / hour
💰 Private Equity Round on 2023-05
⏰ Full Time
🟢 Junior
👷🏻♀️ Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 1%
🕒 3 days ago
IT Support Engineer providing desktop, cloud, network, AV, and event technology support for TKO’s global sports and entertainment operations in Shanghai.
🗣️🇨🇳 Chinese Required
🕒 3 days ago
IT Support Specialist managing remote users, device lifecycles, help desk tickets, and security operations. Supporting Satellite Office’s offshore teams serving international brands.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 3 days ago
Service Desk Specialist resolving client computer, account, network, and server issues for Cyber Advisors. Managing tickets, documentation, alerts, and end-user support across varied technology environments.
+217 More Help Desk Analyst Jobs Available!
We analyzed 22 job listings in the last year and found it takes about 24 days for employers to close a job opening.
We reviewed 29 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and familiarity with IT systems and troubleshooting. Proficiency in remote desktop applications and ticketing systems is also essential, along with patience and a customer-focused approach.
Typically, you need a degree in information technology or a related field, along with relevant certifications like CompTIA A+ or ITIL. Experience in customer service or technical support can also be valuable.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, managing support tickets, and maintaining documentation. You'll also need to communicate effectively with users to guide them through resolving their issues.
Benefits include flexible working hours, reduced commuting time and costs, a better work-life balance, and opportunities to work with diverse clients. Remote work also allows for career growth in various IT fields without geographical limitations.
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