Is on LinkedIn?
🔥 3 hours ago
Technical Support Specialist at INNERGY assisting clients with CAD/CAM software solutions. Troubleshooting technical issues and managing client support through various platforms.
🇨🇦 Canada – Remote
💰 $44M Private Equity Round - Innergy on 2024-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
🔥 8 hours ago
Technical Service Desk Agent responsible for resolving IT support tickets and ensuring customer satisfaction. Providing 2nd level support for various IT-related services and maintaining service levels.
🇺🇸 United States – Remote
💰 Post-IPO Debt on 2020-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Agent
🦅 H1B Visa Sponsor
🔥 16 hours ago
Join Attio as a Technical Support Specialist, providing expert support for our SaaS product. Enhance customer satisfaction through effective technical troubleshooting and communication.
🔥 16 hours ago
Technical Support Specialist providing exceptional support for Attio’s SaaS product. Involves troubleshooting, customer advocacy, and process improvement across teams.
🇬🇧 United Kingdom – Remote
💰 $7.7M Seed Round on 2021-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
🔥 16 hours ago
Technical Support Engineer providing end-user support for complex B2B SaaS platform. Collaborating with engineering teams to troubleshoot issues and enhance user satisfaction.
🔥 19 hours ago
Job not on LinkedIn
51 - 200
2nd Level IT Support Specialist resolving complex technical issues for international clients, coordinating with various teams to ensure effective incident resolution.
🗣️🇩🇪 German Required
🕒 Yesterday
Job not on LinkedIn
Service Desk Analyst working at Centorrino Technologies redefining customer experience in the Inbound team. Join a community that values collaboration and support for growth.
🕒 Yesterday
Support Analyst delivering technical assistance and product training for Wellspring software. Responsible for case resolution and cross-functional collaboration to enhance customer experience.
Cloud
🕒 Yesterday
Administering customer support platform for Airalo, a global travel eSIM provider. Collaborating with the Support team to optimize workflows and maintain reliability.
🕒 Yesterday
Helpdesk Analyst I providing level 1 support for technical issues at CBIZ. Responsibilities include troubleshooting software applications and providing superior customer service.
🔔 Pennsylvania – Remote
💵 $26 - $31 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
🕒 Yesterday
HITL Technical Support Specialist managing healthcare AI operational workflows and providing technical support to clients. Collaborating with teams to ensure accurate and quality HITL processes within healthcare systems.
🇺🇸 United States – Remote
💵 $25k - $35k / year
💰 $85M Series D - Qventus on 2025-01
⏳ Contract/Temporary
🟢 Junior
📞 Support Engineer
ETL
SQL
🕒 Yesterday
Job not on LinkedIn
Technical Support Engineer for SAJ Digital Energy, providing customer support and managing technical documentation for solar energy solutions.
🗣️🇩🇰 Danish Required
🗣️🇩🇪 German Required
🕒 Yesterday
1 - 10
Technical Support Analyst resolving technical inquiries for museums and cultural institutions. Collaborating with international teams to develop sustainable solutions.
🗣️🇩🇪 German Required
Azure
JavaScript
Linux
SQL
Unix
🕒 2 days ago
Provide Technical Support to internal and external customers at AssetWorks. Perform installations and upgrades, resolve technical issues, and maintain customer satisfaction.
Oracle
🕒 2 days ago
Service Desk/Software Support Analyst supporting medium to large transaction processing systems for Conduent customers. Responsible for customer-support escalated issues and ongoing research.
🤠 Texas – Remote
💵 $47.7k - $62k / year
💰 Venture Round on 2009-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
Firewalls
Linux
🕒 2 days ago
Job not on LinkedIn
Technical Support Engineer supporting enterprise customers with cloud-based solutions at Coupa. Responsibilities include troubleshooting, assisting, and ensuring customer success with the platform.
Linux
Python
Unix
🕒 2 days ago
Technical Support Specialist providing white-glove support at Aircall, an AI-powered customer communications platform. Collaborating with multiple teams for effective solutions.
Android
iOS
SQL
🕒 5 days ago
Job not on LinkedIn
11 - 50
Help Desk Technician providing Tier 1 technical support for end users. Focus on Microsoft 365, Windows, and endpoint technologies for a technology company.
🕒 5 days ago
Technical Support Engineer supporting AutoRABIT development processes and tools for customers. Guiding implementation and troubleshooting issues in complex environments.
🕒 5 days ago
IT Specialist solving problems and providing support for DaVita’s clinical applications. Responsible for troubleshooting and documentation to ensure minimal downtime for users.
+233 More Help Desk Analyst Jobs Available!
The average salary for remote help desk analysts is $64,075 per year. This is based on data from 30 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Help Desk Analyst (1-2 yrs) | 14 | $68,125 |
🟡 Mid-level Help Desk Analyst (2-4 yrs) | 13 | $74,500 |
🟠 Senior Help Desk Analyst (5-9 yrs) | 3 | $0 |
We analyzed 23 job listings in the last year and found it takes about 20 days for employers to close a job opening.
We reviewed 30 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and familiarity with IT systems and troubleshooting. Proficiency in remote desktop applications and ticketing systems is also essential, along with patience and a customer-focused approach.
Typically, you need a degree in information technology or a related field, along with relevant certifications like CompTIA A+ or ITIL. Experience in customer service or technical support can also be valuable.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, managing support tickets, and maintaining documentation. You'll also need to communicate effectively with users to guide them through resolving their issues.
Benefits include flexible working hours, reduced commuting time and costs, a better work-life balance, and opportunities to work with diverse clients. Remote work also allows for career growth in various IT fields without geographical limitations.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
