🔥 5 hours ago
Technical Support Specialist providing customer service and resolving inquiries for Radicle Health. Collaborating with cross-functional teams to ensure high customer satisfaction and effective communication.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
JavaScript
SQL
🔥 6 hours ago
Senior IT Support Engineer responsible for user support and IT operations at Assured. Helping to manage identity, access, and device management systems for a fully remote team.
🇺🇸 United States – Remote
💵 $140k - $170k / year
⏰ Full Time
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
ITSM
Linux
MacOS
Shell Scripting
🔥 22 hours ago
Technical Support Representative with VoIP expertise at Broadvoice, diagnosing SIP signaling and call performance issues while providing exceptional customer support. Active in knowledge sharing and team collaboration.
🇨🇴 Colombia – Remote
💰 Private Equity Round on 2020-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
VoIP
🔥 23 hours ago
5001 - 10000
Technical Support Expert addressing billing and account issues at Twilio. Collaborating with various teams to enhance customer support and resolve technical issues.
🕒 Yesterday
Help Desk Technician assisting clients with technical issues via phone, email, and chat. Providing exceptional customer service and troubleshooting for various hardware and software.
🕒 Yesterday
IT Support Specialist providing day-to-day technical support and system administration. Delivering high-quality services remotely for global clients in developed markets.
🕒 Yesterday
Technical Partner specializing in AppSec and security posture for strategic enterprise customers. Collaborating on complex technical challenges and building trust-based relationships with senior stakeholders.
Cyber Security
🕒 Yesterday
Senior IT Support Engineer responsible for IT operations across the US. Managing technical support and ensuring a reliable workplace technology experience.
🇺🇸 United States – Remote
💰 $250M Debt Financing on 2022-05
⏰ Full Time
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 Yesterday
Technical Support Analyst delivering high-quality technical support for cloud-based SaaS platforms at Kinetic. Focusing on problem-solving and customer interaction with a strong technical aspect.
Azure
MS SQL Server
SQL
🕒 Yesterday
IT Support Specialist providing hands-on technical support for employees at Pearce Services. Responsible for maintaining a reliable IT environment and supporting various technology initiatives.
🕒 Yesterday
IT Support Analyst providing technical support to end users in Radiology Partners healthcare systems. Troubleshooting and managing user incidents, ensuring a consistent and reliable end-user experience.
🕒 2 days ago
IT Support Technician providing technical assistance via phone and email. Resolving issues for Cloud Based platforms and managing client tickets with satisfaction metrics.
Azure
Citrix
Cloud
🕒 2 days ago
Remote Support Technician providing assistance for POS, IT and Networking issues through high volume communication. Working with major restaurant brands and ensuring exceptional service standards.
🕒 2 days ago
51 - 200
IT Support Engineer managing IT infrastructure and supporting a remote workforce at a cybersecurity firm. Providing technical support for various platforms and improving systems efficiency.
🇦🇺 Australia – Remote
💵 A$96.2k - A$110.4k / year
💰 $190M Series C on 2023-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
AWS
Azure
Jamf
MacOS
Python
RPA
Shell Scripting
🕒 2 days ago
Technical Support Specialist providing world-class support to customers using an AI Usage Control platform. Troubleshooting technical issues and collaborating with engineering teams for solutions.
Cloud
🕒 2 days ago
Technical Support Engineer managing support for Clinical AI products and healthcare IT systems. Collaborating with cross-functional teams to troubleshoot issues and enhance service quality.
🍂 Massachusetts – Remote
💵 $43k - $53k / year
💰 $225k Grant on 2019-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
Cloud
Linux
🕒 2 days ago
Senior Technical Support Engineer at Motive managing customer support cases. Engaging with customers to diagnose issues and improve overall service experience.
AWS
Grafana
Python
Ruby
SQL
🕒 2 days ago
IT Support Technician I at Interlaced delivering remote technical support for clients in Buenos Aires. Ensuring efficient service and maintaining client technology solutions.
Cloud
🕒 3 days ago
Entry-Level IT Support Specialist providing tech support and troubleshooting in an MSP environment. Collaborating with engineers to resolve client issues and maintain ticketing system documentation.
Azure
DNS
TCP/IP
🕒 3 days ago
Technical Support Engineer ensuring customer success by providing enterprise-level support for telemetry solutions. Join a remote-first team committed to high-quality software delivery and customer satisfaction.
AWS
Azure
Distributed Systems
ElasticSearch
JavaScript
Linux
Logstash
Splunk
+191 More IT Support Specialist Jobs Available!
The average salary for remote it support specialists is $75,581 per year. This is based on data from 160 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior IT Support Specialist (1-2 yrs) | 67 | $68,688 |
🟡 Mid-level IT Support Specialist (2-4 yrs) | 83 | $74,817 |
🟠 Senior IT Support Specialist (5-9 yrs) | 10 | $128,113 |
We analyzed 121 job listings in the last year and found it takes about 31 days for employers to close a job opening.
We reviewed 160 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, proficiency in troubleshooting hardware and software issues, familiarity with operating systems and networking, and excellent communication abilities. Customer service skills and the ability to work independently are also important for remote roles.
Typically, you need a degree in information technology, computer science, or a related field. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional can be beneficial. Relevant experience in IT support is often highly valued.
Responsibilities include providing technical support to users, troubleshooting and resolving hardware and software issues, maintaining IT systems, assisting with installations and updates, and documenting support interactions. You'll also need to communicate effectively with users to understand their needs.
Benefits include flexible work hours, the ability to work from anywhere, a better work-life balance, and reduced commuting costs. Remote work in IT support also allows for collaboration with diverse teams and exposure to a wide range of technologies.
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