Selected: β¨ Call Center Supervisor.
Selected: π Date Added.
π Yesterday
Call Center Manager leading workforce planning, staffing, analytics, and performance for a Philippines-based remote call center. Managing operations, escalations, reporting, and service delivery.
π΅π Philippines β Remote
π΅ β±1.2M - β±1.2M / year
β³ Contract/Temporary
π‘ Mid-level
π Senior
π Call Center Representative
π» Ghost score 13%
π 2 days ago
.
π° Nevada β Remote
π΅ $58.5k - $87.8k / year
π° $135M Series C on 2020-03
β° Full Time
π‘ Mid-level
π Senior
π Call Center Representative
π» Ghost score 0%
π 4 days ago
Customer Service Team Leader guiding remote support teams for a growing specialty coffee and beverage retailer. Coaching associates, managing KPIs, and elevating customer experiences.
π 5 days ago
Customer Care Team Lead leading support teams and optimizing service KPIs. Driving customer success for ZayZoonβs employee financial wellness platform.
π Canada, United States β Remote
π΅ CA$85k / year
π° $13M Debt Financing on 2022-08
β° Full Time
π Senior
π Customer Support
π» Ghost score 0%
π September 14
Home Depot contact center supervisor leading remote customer solutions operations teams. Coaching associates, managing performance, and resolving escalated customer issues.
π΅ Arizona, Utah β Remote
π° Debt Financing on 2007-07
β° Full Time
π’ Junior
π Call Center Representative
π«π¨βπ No degree required
π» Ghost score 10%
π September 11
Teleoperador remoto atendiendo clientes para TRUSTCORP, empresa BPO y de telecomunicaciones. GestiΓ³n de llamadas en horario nocturno rotativo para Lima y Callao.
π΅πͺ Peru β Remote
π΅ S/1.1k / month
β° Full Time
π’ Junior
π Call Center Representative
π«π¨βπ No degree required
π» Ghost score 0%
π£οΈπͺπΈ Spanish Required
π September 11
Remote District Leader coaching contact center teams and driving KPIs. Supporting Liveopsβ technology-enabled outsourced customer service solutions for enterprise clients.
π September 11
Call Center Manager leading PRIME operations for Atlas Systemsβ software solutions. Optimizing teams, technology, customer satisfaction, and operational performance.
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Call Center Representative
π¦ H1B Visa Sponsor
π» Ghost score 24%
π September 10
Call Center Lead providing remote customer support for Boldyn Networksβ internet, wireless, and cable connectivity services. Troubleshooting issues via phone, chat, and email.
π Alabama, Connecticut, +31 more states β Remote
π΅ $16 - $18 / hour
β° Full Time
π Senior
π Call Center Representative
π» Ghost score 0%
π September 10
Customer Care Supervisor leading customer support for Novantaβs precision motion and positioning technologies. Driving service excellence, issue resolution, and continuous improvement across healthcare and advanced manufacturing applications.
π½ New York β Remote
π΅ $55.1k - $82.4k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
π» Ghost score 0%
π September 9
Customer Service Team Leader leading customer support teams for a growing specialty coffee and beverage retailer. Coaching associates, managing KPIs, and resolving escalated customer concerns.
π September 8
Team Lead Customer Service leading a ten-person team and optimizing HubSpot support operations at Lingoda, a global language-learning company. Driving KPI performance, automation, AI solutions, and customer-service improvements.
π£οΈπ©πͺ German Required
π September 7
Remote Customer Service Team Leader guiding associates for a fast-growing specialty coffee and beverage retailer. Coaching performance, resolving escalations, and improving customer experience.
π September 3
Customer Service Manager managing contracts, SLAs, and issue resolution for Motorola Solutionsβ public-safety software customers. Supporting emergency call-handling services and customer satisfaction.
π΅ Arizona, California, +5 more states β Remote
π΅ $100k - $110k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
π¦ H1B Visa Sponsor
π» Ghost score 0%
π August 26
Care Center Lead guiding representatives and resolving escalations for SendaRideβs non-emergency medical transportation services. Monitoring performance, service levels, and process improvements in a fully remote role.
πΊπΈ United States β Remote
π΅ $16 - $19 / hour
π° $2M Venture Round - SendaRide on 2024-05
β° Full Time
π Senior
π Call Center Representative
π¦ H1B Visa Sponsor
π» Ghost score 0%
π August 21
Supervisor de atendimento gerindo operaΓ§Γ΅es de programas de suporte ao paciente na Funcional Health Tech. Monitorando equipes, SLAs e qualidade para ampliar acesso a medicamentos e melhorar jornadas de saΓΊde.
π§π· Brazil β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
π» Ghost score 11%
π£οΈπ§π·π΅πΉ Portuguese Required
π August 12
Customer Service Team Leader guiding omnichannel support teams for battleface, a humanity-focused travel insurance company. Coaching staff, managing performance, and resolving complex customer escalations.
π Ohio β Remote
π° Venture Round on 2021-05
β° Full Time
π Senior
π Customer Support
π» Ghost score 22%
π August 7
Contact Center Assistant Operations Manager overseeing remote US technical support and customer service operations for TP, a global digital business services provider. Managing staffing, compliance, reporting, quality, and cross-functional coordination.
πΊπΈ United States β Remote
π΅ $60k - $75k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Call Center Representative
π» Ghost score 5%
π August 4
Customer Service Team Leader guiding BuyGoods support agents for its global eCommerce technology business. Improving coaching, escalations, service quality, and operational KPIs.
π July 30
Remote Call Center Manager leading operations and performance for upscale medical spas. Driving outbound sales strategy and team performance to meet revenue goals.
π Florida β Remote
π΅ $3k - $5k / month
β° Full Time
π‘ Mid-level
π Senior
π Call Center Representative
π» Ghost score 22%
+19 More Call Center Supervisor Jobs Available!
The average salary for remote call center supervisors is $66,496 per year. This is based on data from 44 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
π’ Junior Call Center Supervisor (1-2 yrs) | 12 | $58,377 |
π‘ Mid-level Call Center Supervisor (2-4 yrs) | 28 | $71,975 |
π Senior Call Center Supervisor (5-9 yrs) | 4 | $52,500 |
We analyzed 35 job listings in the last year and found it takes about 26 days for employers to close a job opening.
We reviewed 44 job postings and found the top 10 skills employers are asking for most often are:
You need strong leadership and communication skills, proficiency in call center software, conflict resolution abilities, and a good understanding of customer service principles. Time management and analytical skills are also crucial for remote supervision.
Typically, a degree in business administration or a related field is preferred. Experience in customer service and previous supervisory roles are often more important than formal education. Certifications in management or customer service can enhance your qualifications.
Responsibilities include overseeing call center operations, training and coaching team members, monitoring performance metrics, resolving escalated issues, and ensuring quality standards are met. You'll also analyze data to optimize performance and develop process improvements.
Benefits include flexible working hours, reduced commuting costs, a better work-life balance, and opportunities to lead a diverse team. Remote work allows for a wider talent pool and can provide access to roles in various companies globally.
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