🕒 2 days ago
Contact center operations manager overseeing 500–1,000 staff for TP, a global digital business services provider. Managing call center performance, staffing, budgets, compliance, and workforce development remotely across the US.
🇺🇸 United States – Remote
💵 $65k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 2 days ago
Contact Center Assistant Operations Manager overseeing remote US technical support and customer service operations for TP, a global digital business services provider. Managing staffing, compliance, reporting, quality, and cross-functional coordination.
🇺🇸 United States – Remote
💵 $60k - $75k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🕒 5 days ago
Healthcare Call Center Manager overseeing patient-support programs and operational performance for Liveops. Developing marketing strategies, managing stakeholders, and improving outsourced customer-service delivery.
🕒 6 days ago
Bilingual call centre agent supporting an AI commerce platform for restaurants and hospitality businesses. Handling customer calls, escalations, documentation, and service improvements in English and Spanish.
🌐 Colombia, Mexico, +4 more countries – Remote
💰 $1.8M Pre Seed Round - Huzzle on 2024-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇪🇸 Spanish Required
🕒 July 30
Remote Call Center Manager leading operations and performance for upscale medical spas. Driving outbound sales strategy and team performance to meet revenue goals.
🕒 July 29
District Leader managing contact center operations and coaching Client Results Specialists at Liveops. Leading day-to-day operations and ensuring service excellence for clients and customers.
🕒 July 29
Contact Center Supervisor overseeing call center activities and staff coaching. Focused on improving service quality and team motivation in customer service environment.
🕒 July 29
Call Center Supervisor overseeing a remote team of Call Center Representatives. Ensuring high-quality service and operational standards in a dynamic environment.
🕒 July 28
Call Center Supervisor role focusing on developing and leading an 8-10 member customer service team at Connexus Resource Group. Responsible for fostering accountability and driving performance in a fully remote setting.
🇺🇸 United States – Remote
💵 $45k - $58k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 July 28
Call Center Supervisor leading a team delivering high-quality support in a fast-paced environment at Conduent. Guiding operations and improving customer experience through data insights.
🇺🇸 United States – Remote
💵 $44.7k - $58k / year
🔥 Funding within the last year
💰 $93M Post-IPO Debt - Conduent on 2025-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 July 28
Lead and coach a contact center team for Home Depot, ensuring quality customer interactions and team performance. Responsible for recruiting, hiring, and training customer service associates.
🇺🇸 United States – Remote
💰 Debt Financing on 2007-07
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🕒 July 27
Contacting clients via phone to sign them up for trial lessons on a digital skills platform for children. Providing product information and ensuring enrollment support for clients.
🇵🇱 Poland – Remote
💰 $9M Series A - Kodland on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇵🇱 Polish Required
🕒 July 27
Connecting clients with trial lessons at a digital skills platform for children aged 7 to 17. Assisting clients through the enrollment process and responding to inquiries.
🇮🇹 Italy – Remote
💰 $9M Series A - Kodland on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇵🇱 Polish Required
🕒 July 24
Helpline Contact Center Supervisor managing teams across multiple states to support substance use treatment access. Engaging and motivating clients while providing supervisory support and handling inquiries.
🍂 Massachusetts – Remote
💵 $58k - $64k / year
💰 $500k Grant - Health Resources in Action on 2023-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 July 23
Outbound Call Center Supervisor managing daily operations of the outbound team in a fast-scaling international marketing company. Focus on iGaming industry with team performance monitoring and improvement.
🕒 July 22
Manager overseeing daily operations and team performance in customer service at IonTuition. Responsible for compliance, training, and management of associates.
🕒 July 17
Wholesale Customer Service Supervisor managing order book and team performance at Crocs, Inc. Drive customer service success while mentoring team members in a fast-paced environment.
🕒 July 17
Customer Service Supervisor leading remote support team, managing performance indicators and providing development support. Collaborating with internal teams in Belo Horizonte area.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 July 16
Call Center Supervisor overseeing contact centre operations and staff performance for Inizio Medical. Ensuring high-quality service delivery and regulatory compliance in healthcare support.
🕒 July 15
Customer Service Supervisor managing a remote healthcare team at Luminare Health. Focused on delivering exceptional service and achieving client satisfaction.
🇺🇸 United States – Remote
💵 $42.2k - $79.3k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
+16 More Call Center Supervisor Jobs Available!
The average salary for remote call center supervisors is $66,050 per year. This is based on data from 43 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Call Center Supervisor (1-2 yrs) | 11 | $53,043 |
🟡 Mid-level Call Center Supervisor (2-4 yrs) | 30 | $71,723 |
🟠 Senior Call Center Supervisor (5-9 yrs) | 2 | $52,500 |
We analyzed 29 job listings in the last year and found it takes about 27 days for employers to close a job opening.
We reviewed 43 job postings and found the top 10 skills employers are asking for most often are:
You need strong leadership and communication skills, proficiency in call center software, conflict resolution abilities, and a good understanding of customer service principles. Time management and analytical skills are also crucial for remote supervision.
Typically, a degree in business administration or a related field is preferred. Experience in customer service and previous supervisory roles are often more important than formal education. Certifications in management or customer service can enhance your qualifications.
Responsibilities include overseeing call center operations, training and coaching team members, monitoring performance metrics, resolving escalated issues, and ensuring quality standards are met. You'll also analyze data to optimize performance and develop process improvements.
Benefits include flexible working hours, reduced commuting costs, a better work-life balance, and opportunities to lead a diverse team. Remote work allows for a wider talent pool and can provide access to roles in various companies globally.
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